Privacy Policy
Huten Smartlocks Privacy Policy
Huten Smartlocks Pvt. Ltd. (hereinafter referred to as “we”, “us”, “our” or “Huten Smartlocks”) is committed to protecting the users of its website and mobile application services. When you access, browse, or use Huten Smartlocks services, information may be collected, transferred, processed, stored, and disclosed in accordance with this Privacy Policy (hereinafter referred to as “Policy”). This Policy governs the information collection and disclosure practices for the Huten Smartlocks Mobile Application.
By accessing, browsing, or using the Huten Smartlocks Mobile Application, you expressly consent to the collection, transfer, use, processing, and storage of your information (including personal information), as described in this Policy.
IF YOU DO NOT AGREE WITH THIS POLICY OR THE INFORMATION COLLECTION, USE, AND DISCLOSURE PRACTICES DESCRIBED HEREIN, PLEASE DO NOT USE THE HUTEN SMARTLOCKS MOBILE APPLICATION OR WEBSITE.
1. Information Collection Practices
1.1 General
When you visit Huten Smartlocks websites and use the Huten Smartlocks Mobile Application, you can browse without submitting personal information about yourself. However, when you set up a specific Huten Smartlocks product (e.g., a Bluetooth-enabled smart door lock), we may receive and store certain types of information which, in general, do not directly identify you.
For example, we automatically receive and record information on our server logs from your browser or device, including:
IP address
Browser type and language
Referring/exit pages and URLs
Device type and platform
Device identifiers
Lock name and user name
Date and time of activity
This section outlines the various ways information is collected from the Huten Smartlocks Mobile Application. Please review this Policy fully before using our services.
1.2 Information That You Provide
(a) Product Setup
To use certain products such as our smart locks, we may record information relating to:
Device setup and performance
Lock operation and status logs (e.g., who locked/unlocked)
Names of guests invited by you to access the lock
Usernames associated with your devices
To ensure the correct lock pairs with your mobile device, the application may use GPS to detect proximity to your authorized Huten Smartlocks devices. This ensures accurate performance in environments with multiple Bluetooth-enabled locks.
(b) Correspondence
If you send us emails, letters, or messages related to Huten Smartlocks services, we may save this information in a profile associated with you.
(c) Information You Share With Others
You may share lock access or related details with third parties, such as via social platforms. Please note that when you use these features, you are responsible for the data you share.
1.3 Automatically Collected Information
We collect non-identifying information such as:
Diagnostic logs
IP address
Platform details
App usage statistics
Device operating system and network details
We may also collect location-based data when using mobile features for security and device pairing purposes. You can disable GPS via your device settings; however, some features may become unavailable.
Guest Access
You may grant “guest” permissions to others for locking/unlocking your devices.
IMPORTANT: You are responsible for all activity under your Huten Smartlocks account. Share access only with people you trust. Guests agree to this Policy when using the service.
2. Use of Information
2.1 General
We may use collected information to:
Operate, maintain, and improve the website and mobile application
Provide personalized experiences
Respond to your inquiries and requests
Notify you of product updates or services
Research and analyze user trends
Ensure security and prevent fraud
2.2 Email Communications
We may send emails related to:
Account activity
Technical updates
Marketing offers or newsletters
You can opt out of marketing emails by clicking “unsubscribe” in the footer of any marketing message.
2.3 Data Retention
Your information will be retained as long as legally required or allowed. If you permanently unregister, we may delete your data; however, we may retain certain details for legal compliance.
2.4 International Data Transfers
We may transfer personal data outside your jurisdiction to affiliates or service providers (e.g., cloud storage or technology partners). Such transfers comply with applicable data protection laws, and we implement appropriate safeguards.
3. Data Security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
4. Your Rights
You have the right to:
Access your personal information
5. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on [www.hutensmartlocks.com/privacy-policy]. Continued use of our services constitutes acceptance of the updated Policy.